Finance & banking

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Expert Mentor
Covers Developer & Admin BothOnline & Classroom Training

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Course Overview

Training is an important factor for the success in many organizations. Employees must possess a high pitched understanding of their roles and responsibilities to sail the organization into the ocean of victory. KCloud provides training for all levels of professionals – users, administrators, developers, implementers, and architects. The benefits users tend to possess after the training are huge and sure to elevate their positions in the future.

✦Online & Classroom Training
✦Practical Approach
✦Expert & Certified Trainers
✦Covers Admin & Developer Both
✦Placement Assistance
✦ Real World use cases & Scenario

Expert Mentor

With Expertise, you can learn lessons from their experiences and ask for a valuable advise

Work On Live Projects

Working on live projects will increase your productivity and accelerate your growth

Sessions on Salesforce Certifications

Through Salesforce certification, you can map out your dreams.

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Why Kcloud Infotech

Real time projects exposure.

Experienced Trainer.

Preparation for Salesforce certification.

Study Materials.

Exposure to practical knowledge on daily basis.

See What You’ll Learn

  • Introduction to CRM?
  • Why CRM?
  • Cloud Computing – Overview
  • What is Software-as-a-Service (SaaS)? What is Platform-as-a-Service (PaaS)?
  • What is Infrastructure-as-a-Service (IaaS)? What is
  • CRM Editions
  • Navigation – Overview
  • Leads
  • Accounts Contacts
  • Opportunities Forecast
  • Contracts Cases
  • Solutions Products Chatter

Sales Cloud2 Platform Platform

  • App Force
  • Site Force
  • VM Force
  • Heroku
  • ISV Force
  • Home Page, Tabs, Tab Home Pages, Detail Page, Side Bar, Apps, Record
  • Managing Personal Information Password Reset
  • User Management Overview
  • Roles, Users, Profiles & Sharing
  • Standard Objects
  • Create custom Objects
  • Create custom Fields
  • Create custom Tabs
  • Define dependent Picklist
  • Customize page layouts
  • Custom Application
  • Campaigns
  • Leads
  • Accounts
  • Contacts
  • Opportunities
  • Product
  • Master-detail Relationship
  • Look-up Relationship
  • Many-to-Many Relationship

Data Validation rules

  • Create data validation rule
  • Learn about custom field unique and duplicate properties

Workflow rules

  • Define workflow
  • Create Email template
  • Set up workflow rules
  • Set up workflow actions

Workflow Approval process

  • Plan approvals using workflow
  • Use the approval wizard – standard vs. jump start
  • Create workflow approvals
  • Report Overview
  • Create custom reports
  • Using filters
  • Using conditional highlighting
  • Custom summary formulas
  • Working with dashboards
  • Report Overview
  • Create custom reports
  • Using filters
  • Using conditional highlighting
  • Custom summary formulas
  • Working with dashboards
  • Importing Overview
  • Exporting Overview
  • Import custom object records using the Data Loader
  • Use mass delete
  • Use storage
  • Creating Users
  • Creating Profiles
  • Creating Roles
  • Creating Groups
  • Managing the Users
  • Set Organization Wide Defaults (OWD)
  • Object-level Security
  • Field-level Security
  • Record-level Security
  • What is Record type?
  • How to create Record type? Managing Record types
  • Define Sharing rules
  • Discuss about types of sharing rules
  • Debug logs and Email Logs
  • Login History
  • View Setup Audit Trail
  • Discuss about Queue
  • Outbound messages
  • Schedule Jobs
  • Apex Jobs
  • Bulk Data Load Jobs
  • Apex, Visual Force, & AppExchange
  • How to install an AppExchange application
  • AppExchange – Application Management
  • Customizing the console Certifications – Overview

App builder certification

  • com Certified Platform Developer I
  • Certified Platform Developer II

Certification Practice Questions

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Modes Of Training



90 Days Training 90 Days Training
Train with courses designed & delivered by experienced industry experts Train with courses designed & delivered by experienced industry experts
Learn at your Convenience. Learn as per a daily Schedule

Figure out best option for you

The intent of training is to empower people by realizing their dreams and improve their lives. It is of at most significance to harness the importance of Salesforce training in Delhi NCR. There is an enormous opportunities in the cloud platform to explore the possibilities and technologies. A Salesforce trained professional will be able to bring the company higher value, leading to better compensation, opportunities and profits.

The training comprises:

  • Understanding the know-how of Salesforce Customer relationship management.
  • Help the staff to realize what they need to learn in the CRM
  • Video tutorials to enable better understanding
  • Streamlining business processes
  • Great product, cultural and market knowledge and to implement the learning in the real
    time scenarios.
  • A practical exposure to work on the projects to gain more experience and confidence in
    dealing with the customers.
Essentials to be remembered in Salesforce Training:
  • Return on Investment -Acquiring knowledge on Salesforce is possible, but not easy. It involves a lot of investment. The offered solutions must add real business value to the organization. The more better the system is used right, the better the company and business will function to meet the desired goals.
  • Business Process Standardization – The Salesforce platform is ideally built on the specific business processes. It requires constant re engineering of the processes to make the organization to have a balance function with the technology. The official process is documented properly and employees are trained accordingly.
  • Data Standardization – The data metrics and reports which is used to making critical business decisions should be accurate and complete with uncompromising quality. It is this data the employers will make use of during the operations. Having a clear understanding of the data process is crucial in the training process.
  • Consistent long term support – Growth of the customer base may sometimes be very fast, however retaining the customer is also vital. This requires developing a team of certified professionals and administrators who support the organization and employees right from the initial stage of development to the implementation and release of applications.
  • Employee Satisfaction – Happy people means happy atmosphere with greater productivity. Best and satisfactory training adds more customer value to the organization and accelerate the progress in the economy.

Loved By Users

Rosa Thomas

“Working with Kcloud team is a dream! I could not have been more pleased. They finished the work on-time and on-budget. Plus he provided 30 days of free technical support! This will be a life-long partnership!” – Rosa Thomas Vice president SVN


“I must say, I am impressed by the professionalism of the kcloud team. We had requested them to work on the first phase of our Salesforce project and they completed before the estimated timelines, at a reasonable cost and 100% accuracy. I wish the team to keep it up.” – ONKAR JOT (CEO’S EXECUTIVE KCT LTD )

David Shedd

“Kcloud team are extremely responsive and are able to do some pretty great things in Salesforce. the team at kCloud know Salesforce very well, and work expediently and diligently to get the job done. It is nice to have a partner who you can rely on.” -David Shedd (VP Client Services Minds eyes)

Sebastian Næss Langaas

“Project completed successfully.” -Sebastian Næss Langaas

Slava Rozner

“Kcloud team is clearly knowledgeable and capable professional in Salesforce.”-Slava Rozner

Mark Levine

“Very satisfied working with Kcloud. We always are made to feel we are an important client and treated professionally and quality if work and timeliness have been outstanding.” -Mark Levine

Oskar Zhang

“We had a really good experience working with this team. Looking forward to our next project together!” -Oskar Zhang (Pacific college of oriental medicine)

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I enjoyed working with Kcloud Team – John Nguyen , Product Manager

Which salesforce Career is right for you?

Salesforce Consultant
Salesforce Tech Architech
Salesforce Developer
Salesforce Administrator
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Salesforce CRM provides a complete solution for that includes feature-rich solutions for marketing, sales, services, partner management and community management.


 Do you want to enrole at our Academy? Get in touch!