Kcloud Technologies

Ventas Salesforce SMS Features

Features of salesforce SMS Infographics 01
  1. SMS Automation: We provide you with the ability to send text messages to countless people simultaneously. Our team can set up this feature manually using Process Builder or Apex Triggers.

  2. One-to-One SMS Functionality: Connect with the client, customer, or employee on an individual level and understand their needs.

  3. Bulk SMS: Be it a notification or product promotion, use the bulk text features and send messages from one to many.

  4. Conversation View: Get to know all conversations that happened with a particular customer in a single click.

  5. SMS Reports: Track the message volumes sent and received at a certain time.

  6. Scheduled SMS: Want to send a launch message or set reminders? With a Scheduled message, it is possible. Cut out human intervention and pre-schedule bulk text messages for any particular time.

  7. Incoming SMS: Using this feature, you learn about queries and also generate leads.

  8. Auto reply: Auto-reply after an incoming text works wonders as it takes the conversation a step further.

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