1 way conversations

2 way conversations

  1. Increase your sales productivity and efficiency.
  2. Improve your customer engagement and satisfaction.

  3. Reduce errors and inaccuracies in your sales process.

  4. Gain insights into your sales performance through powerful analytics and reporting.

  5. We are confident that Salesforce Ventas SMS & CPQ App can help you transform your sales process and drive business growth. That’s why we offer a free trial to test it out and see the benefits for yourself.


1. Does salesforce have SMS marketing?

Yes, Salesforce offers SMS marketing capabilities. Salesforce has a number of tools to help businesses communicate with their customers via SMS. Salesforce Marketing Cloud provides a Mobile Studio that enables companies to create, manage, and send SMS messages to their customers. Companies can use Marketing Cloud's automation features to create targeted SMS campaigns that are tailored to specific customer segments. Additionally, Salesforce Digital Engagement allows businesses to connect with their customers via SMS and other messaging channels, such as Facebook Messenger and WhatsApp. Salesforce AppExchange also offers various SMS marketing applications, such as 360 SMS App, which can be easily integrated with Salesforce to provide additional SMS marketing functionality. These applications offer features such as SMS automation, personalized messaging, and analytics to help businesses optimize their SMS marketing campaigns. Overall, Salesforce's SMS marketing capabilities provide businesses with an effective way to reach their customers through one of the most widely used communication channels.

2. Can Salesforce send SMS messages?

Certainly! You have the ability to transmit SMS messages via Salesforce using several methods, including Marketing Cloud, Salesforce Digital Engagement, SMS API, and AppExchange applications. To swiftly and affordably integrate texting functions into Salesforce, the most efficient option is to utilize an AppExchange app such as 360 SMS, which offers a plethora of sophisticated features.

3. What is SMS in the case of salesforce?

In the context of Salesforce, SMS stands for Short Message Service, which is a communication protocol used for sending and receiving text messages between mobile devices or from a computer to a mobile device. In Salesforce, SMS refers to the ability to send and receive text messages to and from customers or contacts using Salesforce's SMS marketing and communication tools, such as Marketing Cloud's Mobile Studio and Salesforce Digital Engagement. This enables businesses to connect with their customers through a widely used communication channel and provide them with personalized and timely updates, alerts, and notifications, among other things.

4. How do I allow SMS in Salesforce?

To enable SMS in Salesforce, you'll need to follow these general steps:
1. Sign up for an SMS service provider: Salesforce does not provide its own SMS services, so you'll need to sign up for a third-party SMS service provider that integrates with Salesforce. Popular options include Twilio, Nexmo, and Clickatell.
2. Set up your SMS service provider account: Follow the instructions provided by your SMS service provider to create an account and set up your SMS messaging service.
3. Install an SMS app from the Salesforce AppExchange: Salesforce offers a variety of SMS marketing and communication applications on its AppExchange. Choose an app that meets your specific needs and install it in your Salesforce instance.
4. Configure the SMS app: Once the app is installed, you'll need to configure it to connect to your SMS service provider account. Follow the instructions provided by the app and your SMS service provider to set up the necessary API keys and credentials.
5. Create SMS messages: With the SMS app configured, you can now create and send SMS messages to your customers or contacts using Salesforce's messaging features.It's important to note that the specific steps to enable SMS in Salesforce may vary depending on the SMS service provider and SMS app you choose. Be sure to carefully follow the instructions provided by each provider and app to ensure a successful setup.