- Salesforce Gold Partner 2023
Scale up your development team by hiring experienced Salesforce Service Cloud Developers. Kcloud Technologies is a full-stack Software Development Company that enables enterprises to increase workplace productivity while controlling costs by providing dedicated or on-demand Service Cloud Developers. Whether you want an additional resource to automate your service process or want seasoned expert to integrate Service Cloud with other third-party platforms, we’re here to help you by providing talented IT professionals and developers.
Seasoned Experts
Our team consists of experienced Service Cloud Developers with in-depth technical knowledge and wide industry experience.
Easy Communication
We provide support as per your time zone and schedule using emerging technologies like Zoom, Email, or Phone.
Work Transparency
Have complete visibility and control over your project with daily status reports, timesheets, and weekly project demos.
Route the case requests to best agent for quick resolution. View customer interactions, regardless of channel.
Setup SLAs, enabling service reps to identify the level of service they are entitled to give to a customer.
Empower agents with right information. Let customers find answers on their own with self-service portals.
Robust Routing
Deliver customer support on all service channels – phone, email, web form, social media, community sites, and video chats.