How LloydPharmacy has expanded Pharmacy Management business using Salesforce
Lloyd Pharmacy is a leading British pharmaceutical company delivering prescription medicines. Lloyd Pharmacy has more than 1500 pharmacies and fills over 150 million prescription items annually. Lloydspharmacy also takes care of patients well being by offering other healthcare essentials like face masks, skincare products, vitamins, and supplements.
Lloyd Pharmacy is a highly successful company but it has earlier faced obstacles in pharmacy management with traditional prescription dispensing processes.
The foremost challenge that Lloyd Pharmacy faced was patient data. Haphazardly organized patient data led to delays in verification and misinterpretation. Lloyd Pharmacy could not address patient expectations and lost business to competitors.
Also, managing patient data manually led to a repetition of tasks and wasted Lloyd Pharmacy’s precious business hours. Analog data management systems raised the risk of data loss during store thefts and natural calamities.
Disorganized data was prone to be misused by hackers, which raised complications for LloydPharmacy’s data security.
To manage patient needs and provide the best pharmacy service, Lloyd Pharmacy shifted to digital transformation in business.
Kcloud Technologies has helped LloydPharmacy grow its business and provide optimum customer experience with Salesforce CRM software. Cloud-based solutions have assisted LloydPharmacy in managing patient data, decreasing operational costs, and maintaining successful patient journeys.