Undoubtedly, customer experience has become the key to success in financial services. Like other organizations, banking and lending institutions are adopting digital channels to serve their customers. Post Covid-19, it…
In today’s highly competitive environment, if you’re still relying on different legacy tools, such as Outlook, then you will surely lag in the competition. Undoubtedly, tools like Outlook are good…
COVID-19 has accelerated the shift to eCommerce and it is more evident than in the grocery category. Online grocery buyers have increased nearly 30 percent globally with grocers doubling their…
To help government agencies, healthcare organizations, businesses, nonprofits, and educational institutions, Salesforce, the global leader in CRM, has introduced Vaccine Cloud. By launching the Vaccine Cloud, Salesforce wants to streamline…
Digital transformation in Salesforce refers to the process of leveraging Salesforce’s suite of cloud-based technologies and tools to modernize and enhance sales, marketing, and customer service processes within an organization.…
